PAX A920 Guides – Great Wall

Credit Card Sale w/Tip

Select the transaction type [Sale]
Enter the amount and select [CONFIRM]
Enter the tip amount and select [CONFIRM] or enter [0] for no tip or select[CONFIRM] to bypass tip entry and add the tip later
Insert, swipe or manually enter the card number
Enter the Server ID and select [CONFIRM]
Sign card holder signature on the screen and then select [CONFIRM] to accept or [CLEAR] to clear the signature and retry the signature again or [CANCEL] to print the receipt with the blank signature line
Please remove the card
The terminal will display the transaction status

Void Sale

From the idle screen select the transaction type [Void Sale]
Input the original transaction number and then select [CONFIRM]
Enter the Server ID and select [CONFIRM]
Select [CONFIRM] if the displayed transaction is the one to be voided. Scroll screen up to locate the confirm button
Sign card holder signature on the screen and then select [CONFIRM] to accept or [CLEAR] to clear the signature and retry the signature again or [CANCEL] to print the receipt with the blank signature line
The terminal will display the transaction status

Tip Adjust

From the Idle screen select the [FUNC] option
From the Func menu select the [Tip Menu]
From the Tip Menu select the desired search format. To search by operator ID select [By Operator]
Select the desired transaction
The transaction details will be displayed. Scroll the screen to display the Adjust option. To adjust the tip, select [ADJUST]
Enter the tip amount and select [CONFIRM]
To confirm the tip amount adjustment, select [OK]. To cancel the tip amount adjustment select [Cancel]
The terminal will display the transaction status.

Refunds

From the idle screen select the transaction type [Refund]
Select the how the terminal will apply the refund Select [By CardNum] to use the original card number or select [RefNo] to use the original transaction reference number
Please enter the refund amount and select [CONFIRM]
Swipe or manually enter the card number
Enter the server ID and select [CONFIRM]
Sign card holder signature on the screen and then select [CONFIRM] to accept or [CLEAR] to clear the signature and retry the signature again or [CANCEL] to print the receipt with the blank signature line
The terminal will display the transaction status

Close Batches

From the idle screen select the [FUNC] option
Select the [Batch] option
When prompted “Batch Close” select [Batch Close] to close the batch or select [X] to cancel the batch close
To close the batch with untipped transactions, select [OK]. To cancel the batch close select [Cancel]
The terminal will display the batch close status

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